Contact Ruby Witch Printables
Questions, support or a thoughtful idea?
Send a message about an order, a printable, licensing or a possible collaboration. Include as much detail as possible so I can give you a clear and useful reply.
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How can I help?
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Quick help
Include these details for a faster answer.
A clear first message reduces unnecessary back-and-forth.
01
Order questions
Include the email used for payment, product name and approximate purchase date.
02
Download problems
Describe the device, browser and exact message or problem you can see.
03
Licensing enquiries
Explain how, where and by whom the printable would be used.
Before contacting
Common questions
I cannot find my download. What should I do?
Check the inbox and spam folder for the email used during checkout.
When contacting support, include that email and the product name.
Can you customise a printable for me?
Customisation is not guaranteed. Describe the requested changes,
intended use and deadline so the request can be reviewed.
May I use the files for commercial purposes?
Standard purchases are intended for personal use unless a product
page clearly states otherwise. Contact the studio for licensing enquiries.
